Tutorial Videos - How do I show the video instead of the guide or use as fail behavior?

With Helppier you can convert tutorials and tooltips into ready-to-use videos of your software. 

After recording your tutorial video, you have three different options regarding this feature:

• Show the video to users, instead of the guide;
• Use video as a fail behavior, if the guide cannot start;
• Download the video to use on other channels;

Show the video to users, instead of the guide 

1. Go to your guides list and click on "Edit" to access your guide
2. Go to "Attach Video" in the top menu

      3. Record and attach your video (check this article for more info)

      4. Enable the option "Use Video" & click the back arrow to access your guides list

     5. Play your guide - you should see the video player like the image below

Use video as a fail behavior if the guide cannot start

1. Go to your guides list and click on "Edit" to access your guide
2. Click on "Fail Behaviors"
3. Select the option "Play attached Video"
   
   
   
   
4. Click on the "Back Arrow" to save changes
   

Download the video to use on other channels

Please check the following article for instructions on this step.

We really recommend using this feature when your guide has too many steps, which can be overwhelming to users.

Visit our website to check the benefits of using video.