Helppier allows you to create two different types of help guides: tutorials and tooltips.
Click on Helppier's widget to choose which you need to use.
Tutorials are step-by-step guides designed to help users. These guides can be created to give a brief overview of your site’s functions and features, help a customer buy a specific product, show how a specific process should be done, announce product promotions, etc.
Users can follow tutorials without the need to go back and forth between video tutorials and FAQ’s, saving time, costs and reducing user frustration. Helppier’s tutorials can be interactive, by checking when the user performs a specific action, like clicking an icon, hovering a page section, opening a new link or typing some text.
Learn here how to create your first guide.
Tooltips are small rectangular pop-up windows that display a brief description of a specific element (image, button, form field, text) in the page and in this way provide opportune and relevant information to the users.
Use tooltips to provide hints and suggestions across your site or web application to provide on-demand contextual help for your customers.