How to Attach Videos & Export your Guides into Videos

Helppier's latest version allows attaching videos to your guides (for admin users) and also export guides into videos to help lost users.

To attach videos to your guides please follow these steps:

1. Go to your guides list & click on "Edit"
   
   
   
   
2. Go to the top menu & click on "Attach Video"
   
   
   
   
3. Upload your help video & click on "Attach" to save
   
   

To export your guides into videos please follow these steps:

1. Go to your guides list & click on "Edit"
   
2. Go to the top menu & click "Attach Video"
3. Select the option "Record Screen"
4. Click on "Select Window"
   
   
   
   
5. A new small window will open. Click on "Chrome Tab" & select the tab Helppier is installed on.
   
   
   
6. Your guide will start automatically & the screen will be recorded.
   Follow all your guide's step & then click "Finish" or click on "Stop Sharing" to finish the video recording.
   
   
7. Your video will appear, together with a download video & recording date. 
   Click "Attach" to save.
   
   

If you want to show the video instead of the guide enable the option below, so users can see the tutorial video instead:

If you're having issues selecting your chrome tab to record please check this article to see if the browser is blocking any popups: https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en-GB