By default Helppier tries in several ways to add its bubbles/steps to the right place taking into account page elements positioning, css properties, ids, classes, etc but sometimes the page was built in a way that makes Helppier add its elements in the wrong place.
There are usually two types of problems:
1. Page has dynamic parts and its elements are added in a different order, for instance, two buttons that depending on the page state are showed in reserve order and Helppier targets the wrong element. This can be solved by changing a setting in the step to check manually the element (by using a css selector) and in this way overriding Helppier's algorithm.
Check following link on how to do it: https://helppier.zendesk.com/hc/en-us/articles/360016126571-How-to-select-your-elements-with-precision-
2. Page body is moved down from the top left corner. This usually happens if the page has a fixed header and the next body's children has a margin. The solution can be so simple to change the margin to a padding (check video below) or even decide to change the page structure to have a different type of header.
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