Skip to main content
Helppier Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Helppier
  2. Troubleshooting
  3. Troubleshooting

Troubleshooting

  • CSP Rules
  • What do to if Helppier bubbles/steps are not showed in the right place
  • Translations: Why Helppier loads content automatically from the original language
  • Requirements for Using Helppier
  • Admin window: Can't find element
  • Helppier not showing in my website/web application
  • Helppier highlights the wrong element (in dynamic areas like menus)
  • Helppier boundaries of background shading/overlay are not correct.
  • Helppier elements are on top of page elements: How Z-index works
  • How to select your elements with precision?
  • How to optimize visualization precision
  • How to ensure my guide or in-app message starts only on a certain page?
  • My guide / in-app message does not appear on the guide list
  • One of the steps does not appear during play
  • I can’t play my guide/in-app message
  • What is a Fail Behavior?
  • Why does not my guide jump to the next page?
  • Why does not Helppier detect my website’s language?
  • Login Tool isn't appearing
  • Why can’t I login on backoffice?
Helppier
Powered by Zendesk